Tuesday, October 11, 2005

Amazon.com error floods man with faxes

A typo in the fax number printed on certain Amazon.com invoices has sent a flood of faxes related to corporate credit accounts to the fax machine of a Seattle small business. Reminiscent of the CIBC faxing incident we've see here in Canada: The Seattle Times: Business & Technology: Amazon.com error floods man with faxes. The most interesting aspect of the story is how difficult it was for the poor guy who received the faxes to get Amazon's attention.

Thanks to Rob Hyndman for the pointer: robhyndman.com - Privacy Breaches and Fax Floods, Redux.

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