Sunday, May 14, 2006

Finding: Credit bureau required to set retention limit for positive information

In a finding by the Office of the Privacy Commissioner released on Friday, two individuals complained that a credit bureau was keeping positive credit information on file for too long. Retention of negative information is limited by provincial law, but there was no self-imposed retention period for favourable information. During the course of the investigation, the bureau decided on twenty years and also decided to give individuals the right to have it removed before then. The Commissioner therefore considered the complaint to be resolved.

See: Commissioner's Findings - PIPEDA Case Summary #326: Credit bureau sets retention period for positive information (January 18, 2006).

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