Wednesday, December 29, 2004

Privacy law is making hospitals lose patients and patient attitudes to privacy

icWales has an article ("Privacy law is making hospitals lose patients") on the the new practice of removing--in the name of privacy--patients' nameplates from above their beds and whiteboards from nursing stations. This has led to substandard care and literally losing patients, at least in Wales. The article cites a survey published in the British Medical Journal that examined the attitudes of patients to having their names made known in this way. (Ravindra Gudena, Stanley Luwemba, Amy Williams, and Lloyd R Jenkinson, Data protection gone too far: questionnaire survey of patients' and visitors' views about having their names displayed in hospital, BMJ, Dec 2004; 329: 1491.)

Based on a very simple questionnaire, most did not find the practice of posting patients names was invasive of privacy and most felt that patient names should appear over their beds:

Responses of 243 patients and 215 visitors to questionnaires about patients in hospital having their names displayed. Values are numbers; percentages (95% confidence intervals)




Patients

Visitors

Totals

Have you seen the name board or not?







Yes

173; 71 (65 to 77)

157; 73 (67 to 79)

330; 72 (68 to 77)

No

70; 29 (23 to 35)

58; 27 (21 to 33)

128; 28 (24 to 32)

Where should the name board be located?







In the open

182; 75 (70 to 80)

160; 74 (69 to 80)

342; 75 (70 to 79)

Hidden

4; 2 (–3 to 7)

12; 6 (0 to 12)

16; 3 (2 to 5)

No preference

57; 23 (19 to 28)

43; 20 (14 to 26)

100; 22 (18 to 26)

Do you mind having your name displayed on the name board (or, does this infringe on patients' privacy?)







Yes

10; 4 (2 to 7)

21; 10 (2 to 5)

31; 7 (4 to 9)

No

233; 96 (93 to 98)

194; 90 (84 to 94)

427; 93 (91 to 96)

Should patients' names be displayed above their beds?







Yes

236; 97 (95 to 99)

201; 93 (90 to 97)

437; 95 (94 to 97)

No

7; 3 (5 to 8)

14; 7 (3 to 10)

21; 5 (3 to 7)

This raises a number of questions about the wisdom of certain privacy laws and practices in the clinical environment. I wonder whether one can imply consent to having one's name posted over their bed if a good survey strongly suggests that the majority of patients don't object and, in fact, think that posting their names is a good idea. If you couple this with an opportunity to "opt out" on the admitting form, you should be able to satisfy most of the people most of the time.

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