Today's Toronto Star has an article on workplace surveillance. It quotes Anne Cavoukian, the Information and Privacy Commissioner and is also notable because it mentions that PIPEDA only applies to federally regulated workers. (It's pretty rare for articles like this to make this critical point.)
"Federally regulated businesses, such as telecommunications companies and airlines, are subject to federal privacy legislation, but the law does not prevent monitoring at the outset.
A company must decide for itself what is appropriate and when prying into e-mails is justified, according to the Privacy Commissioner's office. But there is recourse for an employee of federally regulated companies. The privacy commissioner will hear complaints and, acting as an ombudsman, can make recommendations to the employer. But the company is not obliged to comply. If not satisfied, the employee can take the complaint to federal court."
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