This is likely to spur some interesting discussion:
A complaint was made against the Organization which operates the “Talisman Centre for Sport and Wellness”. The Complainant stated that the Organization had placed overt security cameras in the Talisman Centre’s men’s locker rooms. The Complainant was concerned about a loss of privacy and that patrons of the Centre would be unable to change without being viewed by the cameras. The Organization stated that the security cameras were installed in 1997 in response to over 900 incidents of theft and property damage during the years 1994-97. The security cameras were installed after all other means to prevent criminal activity had failed. The cameras’ field of vision was restricted to the lockers and had no zoom, panoramic or audio capabilities. The cameras were not actively monitored and a protocol was in place which restricted the viewing of images to instances where there was an incident or reported criminal activity with a case number assigned by the Calgary Police Service. Viewing of the images occurs only in the presence of two senior staff members or by one such member and a police constable. If images are not reviewed they are automatically overwritten in approximately 21 days. After installation of the cameras there was a sharp reduction in criminal activity. As of the date of the Organization’s submission to the Commissioner only 19 images had ever been viewed. The Commissioner found that due to the history of theft, the attempt to use other measures prior to using security cameras as a last resort, and the fact that the images recorded were only accessed in the event of a criminal incident, that the Organization’s collection of personal information was for purposes that were reasonable, as required by section 11(1) of the Personal Information Protection Act (“PIPA”). However, the Organization’s signage was not in compliance with section 13(1) of PIPA. The Commissioner ordered the Organization to change the signage.
Click to view more information Order P2006-008