Tuesday, April 29, 2014

Government demands telco customer data more than a MILLION times per year

Paul McLeod of the Halifax Chronicle Herald and Alex Boutilier of the Toronto Star have both reported on a dramatic revelation made by Interim Privacy Commissioner Chantal Bernier after testifying before a Senate committee about Bell Canada's new privacy policy.

Following previous revelations, I would have expected a relatively high number but this is an order of magnitude more than I expected.

Bernier disclosed that law enforcement (and presumably national security agencies) ask Canadian telecommunications providers for customer information more than A MILLION times a year. That statistic comes from a report provided to Bernier's predecessor, Jennifer Stoddart, by the CWTA, which combined the answers of nine telcos to questions put by Stoddart to 12 telcos which refused to answer individually. The purpose for combining their answers was clearly to prevent any particular telco being singled out. The report was received by Jennifer Stoddart on December 15, 2011 but has not seen the light of day since then.

The report includes the following:

  • Government agencies requested customer information an average of 1,193,630 times annually.
  • Approximately 784,756 users and accounts were subject to disclosure, based on responses from three of the nine providers. One provider responded that the ratio worked out to 1.74 requests per customer.
  • Telecom companies keep detailed records of access requests by government authorities, but do not report them publicly.
  • Telecom companies responded they are not willing to make this information public.
  • Telecom companies do not report access requests to their customers, when the law allows it. Customers therefore have no way to challenge the access in court.

These numbers are staggering and raises many questions:

  • This staggering number comes from only nine of Canada's 30 telcos. What's the actual number and will we ever know (since government and telcos are refusing to be transparent about this)?
  • How many of these requests were with a warrant and how many were without?
  • Why do telcos keep a database of these requests and under what lawful authority?
  • Why did Jennifer Stoddart not disclose the information sooner, particularly while the horrible "lawful access" Bill C-30 was being hotly debated.

I expect we'll hear much more about this in the coming days.

Monday, April 28, 2014

Presentation on Canada's new Anti-Spam law

For the lawyers who read this blog, this topic may be getting tired but I'm regularly confronted by business folks who have heard very little about Canada's new Anti-SPAM law (CASL). I was asked to give a presentation on the topic on behalf of Digital Nova Scotia as part of its Business 101 seminar series.

For anyone who may benefit, here is my presentation:

Data location doesn't matter: US Federal Judge

Just posted to the Canadian Cloud Law Blog:

Canadian Cloud Law Blog: Data location doesn't matter: US Federal Judge:

In a decision that should not come as a big surprise, a US Federal Court judge has determined that the location of data under Microsoft's custody is not relevant. If Microsoft can produce it, it is required to do so.

As reported in Computerworld, the decision relates to a search warrant that directed Microsoft to produce the contents of one of its customer’s e-mails, where that information is stored on a server located in Dublin, Ireland. Microsoft contended that courts in the US cannot issue warrants for extraterritorial search and seizure, but the judge denied Microsoft's motion to quash the warrant. It argued, in part, that a US court can't issue a search warrant for premises outside of the United States so they should not be able to do so virtually.

However, the Court found that these orders may look like search warrants but they are more like subpoenas. They order an American company to do something entirely in the Unites States:

But the concerns that animate the presumption against extraterritoriality are simply not present here: an SCA Warrant does not criminalize conduct taking place in a foreign country; it does not involve the deployment of American law enforcement personnel abroad; it does not require even the physical presence of service provider employees at the location where data are stored. At least in this instance, it places obligations only on the service provider to act within the United States....

This case, for some Canadian readers will be reminiscent of the Canadian Federal Court decision in eBay Canada Ltd. v. M.N.R., 2008 FCA 348, where the Court ordered eBay in Canada to turn over information about Canadian "powersellers" regardless of the fact that the data was not within the territorial jurisdiction of the Court.

Microsoft is appealing this decision, but for now it stands for the proposition that the location of data is largely irrelevant in determining whether a government can order it to be turned over. The location or nationality of the custodian is much more relevant.

Friday, April 25, 2014

Documents related to the loss of the hard drive from the Office of the Privacy Commissioner of Canada

Readers of this blog may be interested to see the following documents related to the recent loss of a hard drive which occurred while the staff of the Office of the Privacy Commissioner of Canada moved offices from Ottawa to Gatineau:

Thursday, April 24, 2014

Supreme Court upholds Ontario's Information and Privacy Commissioner's order to disclose anonymised sex offender information

The Supreme Court has just issued its decision in the case of Ontario (Community Safety and Correctional Services) v. Ontario (Information and Privacy Commissioner), 2014 SCC 31. The case relates to a request for access to statistical information about the geographic distribution of information about individuals listed on Ontario's sex offender registry.

The requester sought information about the number of people on the list according to the first three digits of postal codes. The province had refused to provide the requester with access, citing the exemptions of the Freedom of Information and Protection of Privacy Act related to privacy and law enforcement information. The IPC found that the information was not subject to such exemptions and should be disclosed. On the ultimate appeal, the Supreme Court of Canada agreed with the Commissioner.

From the headnote:

Access to Information — Exemptions — Confidentiality provisions — Requester seeking disclosure of number of offenders registered under sex offender registry residing in areas designated by first three digits of Ontario’s postal codes — Government institution denying request on grounds of exemptions contained in Freedom of Information and Protection of Privacy Act — Information and Privacy Commission ordering disclosure — Standard of review of Commission’s decision — Whether Commission made reviewable error in interpreting applicable legislation — Whether Commission applied appropriate evidentiary standard with regards to harms‑based exemptions — Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. F‑31, ss. 14, 67 — Christopher’s Law (Sex Offender Registry), 2000, S.O. 2000, c. 1, ss. 10, 13.

A requester sought disclosure from the Ministry of Community Safety and Correctional Services of the number of offenders registered under its sex offender registry residing within the areas designated by the first three digits of Ontario’s postal codes. The registry is established and maintained under Christopher’s Law (Sex Offender Registry), 2000. The information contained in the Registry is kept confidential by the Ministry and police. The Ministry refused to disclose, citing law enforcement and personal privacy exemptions in the Freedom of Information and Protection of Privacy Act. The Information and Privacy Commissioner held that the exemptions do not apply and ordered disclosure. The Commissioner’s decision was upheld on judicial review and on appeal.

Held: The appeal should be dismissed.

The Commissioner made no reviewable error in ordering disclosure. The applicable standard of review is reasonableness. The Commissioner was required to interpret Christopher’s Law for the narrow purpose of determining whether it contained a confidentiality provision that prevails over the Freedom of Information and Protection of Privacy Act. This task was intimately connected to her core functions. The Commissioner reasonably concluded that the Ministry did not provide sufficient evidence that disclosure could lead to the identification of offenders or of the risks of the harms that the exemptions seek to prevent.

The Commissioner did not grant a right of access that is inconsistent with either Act. Section 67(2) of the Freedom of Information and Protection of Privacy Act does not specifically provide that a confidentiality provision in Christopher’s Law prevails and, although s. 10 of Christopher’s Law is a confidentiality provision, neither it nor any other part of Christopher’s Law prevails over the Freedom of Information and Protection of Privacy Act. Explicit references to Freedom of Information and Protection of Privacy Act in Christopher’s Law indicate that the Legislature considered the manner in which both statutes operate together. Had the Legislature intended the confidentiality provision in Christopher’s Law to prevail, it would have included specific language to that effect. Neither s. 13 of Christopher’s Law nor Christopher’s Law working together with the Police Services Act, R.S.O. 1990, c. P.15, ousts the application of the Freedom of Information and Protection of Privacy Act. The Commissioner did not take too narrow a view of the law enforcement exemptions under s. 14(1)(e) and (l) of the Freedom of Information and Protection of Privacy Act. Based on the evidence and arguments before her, she properly focused on the reasonableness of any expectation that the requested disclosure would lead to the identification of sex offenders or their home addresses. Because the law enforcement exemptions do not apply, the discretion not to disclose a record under s. 14 of the Freedom of Information and Protection of Privacy does not apply.

The Commissioner made no reviewable error with respect to the standard of proof applicable to the law enforcement exemptions. There is no difference in substance between “a reasonable expectation of probable harm” and a “reasonable basis for believing” that harm will occur. The “reasonable expectation of probable harm” formulation simply captures the need to demonstrate that disclosure will result in a risk of harm that is well beyond the merely possible or speculative, but also that it need not be proved on the balance of probabilities that disclosure will in fact result in such harm. The “reasonable expectation of probable harm” formulation should be used wherever the phrase “could reasonably be expected to” is used. The Commissioner reasonably concluded that the Ministry did not prove that the Record could be used to identify sex offenders or that it will ignite among sex offenders a subjective fear of being identified that will lead to lower compliance rates with Christopher’s Law.

Privacy Commissioner loses hard-drive with unencrypted personal information about 800 employees

Mark Goldberg over at Telecom Trends is blogging about an article in the print edition of the Toronto Star (Did Privacy Commissioner lose private information? that reports the Privacy Commissioner of Canada's office lost a hard-drive with the unencrypted personal information on 800 current and former employees.

The loss occurred when the OPC moved offices from downtown Ottawa to Gatineau and apparently went undetected for quite some time. I expect more details will emerge before long.

Of course, this is supreme irony and likely delicious irony to those agencies who the OPC has chided for inadequate security.

It also highlights that the greatest risk to personal information is mobile and portable devices, whether they are computers or phones, or portable storage devices. These things are small, easy to steal and very easy to lose. They are lost and compromised ALL THE TIME. If Canada and the OPC had a comprehensive cloud strategy that kept all the sensitive personal information in secure data centres, behind firewalls and properly secured, this sort of thing would never happen.

Stay tuned for more ...

Wednesday, April 23, 2014

Cyberbullying legislation and freedom of expression

I was invited to lead a discussion at the Canadian Centre for Ethics and Public Affairs on Nova Scotia's cyberbullying legislation and its impact on freedom of expression. It was part of their "everyday ethics" series. Though it was much more of a discussion than a presentation with powerpoint, did did prepare the below presentation which may be of interest to readers of this blog. Feel free to share it.


Monday, April 14, 2014

Sensitive mental health info goes into police databases, shared with US government

The Information and Privacy Commissioner has released her investigation report to allegations that Ontario police are routinely inputting sensitive mental health information into national police databases, which are not only accessible to all Canadian police departments, but also the US Federal Bureau of Investigation and Department of Homeland Security.

You can get the full report here: IPC - Office of the Information and Privacy Commissioner/Ontario | Commissioner Cavoukian calls for Ontario Police Services to stop the indiscriminate disclosure of attempted suicide information.

This indiscriminate disclosure of information is not in compliance with Ontario's privacy laws, she concluded.

Tuesday, April 08, 2014

Updates to Canadian federal privacy law tabled in the Senate

As expected, the government has tabled amendments to the Personal Information Protection and Electronic Documents Act, but this time in the Senate as Senate Government Bill - S-4.

The highlights are breach notification and an exception to the consent rule for business transactions. I'll have more to say once I've given it a thorough going-over. Watch this space.

The Bill is sometimes hard to follow with the amendments out of place and out of context. So, for your handy reference, here is a redline of PIPEDA with the first reading amendments from Bill S-4 in place.

Friday, April 04, 2014

PIPEDA amendments coming next week to a Parliament near you

In a speech at the Digital Canada 150 Launch, Industry Minister James Moore hinted very strongly that amendments to Canada's private sector privacy law is just around the corner. From his speaking notes:

Digital Canada 150 Launch - Canada News Centre

Digital Canada 150 will protect Canadians online.

As we encourage even more individuals and businesses to get online, Canadians need to have confidence that their online transactions are secure, their privacy is protected and their families are safe from cyberbullying and other online threats.

So what's new?

  • Next week I will table new legislation in Parliament to strengthen our laws to better protect the online privacy of Canadians.
  • New cyberbullying legislation will protect our families from invasion of privacy, intimidation and personal abuse.
  • We will make sure the communications networks and devices that connect Canadians will be secure from threats, protecting the privacy of families, business and governments.
  • The anti-spam laws coming into force on July 1 this year will protect Canadians from malicious online attacks.

Watch this space ...