Incident: Candian bank's internal faxes went to West Virginia for three years

Last night's CTV news national broadcast reported on an ongoing problem that the Canadian Imperial Bank of Commerce has been having with many, many misdirected faxes winding up at a West Virgina junk yard. This morning's Globe and Mail also contains a report on the problem, about which CIBC is apparently well aware but hasn't been able to resolve.

The Globe and Mail: Internal faxes went to West Virginia for three years:

"RIDGELEY, W.VA. - Canadian Imperial Bank of Commerce has been faxing confidential information about hundreds of its customers to a scrapyard operator in West Virginia for more than three years, and he can't get them to stop.

Wade Peer says he has been overwhelmed since 2001 by internal CIBC fund transfer request forms containing the social insurance numbers, home addresses, phone numbers and detailed bank account data of several hundred bank customers...."

See, also, the CTV coverage here.

Update: April 18, 2005 - PIPEDA and Canadian Privacy Law: Privacy Commisioner of Canada releases her report on the CIBC faxing incidents