New findings released by Federal Privacy Commissioner

The Privacy Commissioner has released four new findings under the Personal Information Protection and Electronic Documents Act.

Commissioner's Findings - Privacy Commissioner of Canada

• PIPED Act Case summary #278 : Daughter required to produce power of attorney document

An individual complained when a bank that had issued a credit card to her father, over whose affairs she has power of attorney, refused to cancel the account at her request unless she produced a copy of her power of attorney.

• PIPED Act Case summary #277: Mass mailout results in disclosure of content entrants e-mail addresses

Eleven members of a loyalty program complained that the company that runs the program failed to safeguard their personal information, and as a result, disclosed it to other members.

• PIPED Act Case summary #276: The privacy implications of pay per view and piracy prevention measures

An individual alleged that a satellite television provider was indiscriminately collecting and using customer personal information that it gathered through a telephone connection.

• PIPED Act Case summary #275: Bank provides inaccurate information to credit agencies

A customer complained that a bank was requesting a payment which had already been paid by cheque. Despite the fact that the bank had cashed the cheque, the customer continued to receive invoices for the amount. The bank proceeded to cancel the person's credit card, and the credit agency reports showed a debt owing for this amount. The person's account therefore indicated “bad debt.”