Monday, March 29, 2004

Article: Outsourced UCSF notes highlight privacy risk / How one offshore worker sent tremor through medical system

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The heated debate over outsourcing in the United States has included some serious dicussion of privacy issues related to the practice of sen...

Article: It's a matter of regaining trust in technology

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Australia's The Age publication has a very interesting article on trust and customer relationships. Many businesses have sadly let thei...
Sunday, March 28, 2004

White Paper: Privacy and the tourism industry

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A couple of weeks ago, I spoke at the Tourism Industry Association of PEI on the impact of PIPEDA on their sector. As a hand-out, I wrote a ...
Thursday, March 25, 2004

Incident: Net firm admits leak of data about 1.4 M clients

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The Japan Times is reporting about an incident that occurred last year that probably compromised the personal information of approximately ...

Article: Don't 'creep out' your customers

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This American article talks about the need to be sensitive to customers when you are dealing with their personal information. The example gi...
Tuesday, March 23, 2004

Release: Privacy Law Spurs Jump in Shredding Business

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This should come as no surprise: Privacy Law Spurs Jump in Shredding Business : "Proshred Sees Accelerated Expansion of Its Door-to...
Monday, March 22, 2004

Article: More on the Equifax breach

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Today's Globe and Mail has another article on the Equifax credit report breach, which was widely publicised last week: The Globe and ...
Friday, March 19, 2004

Article: The Hindu Business Line : They still get in!

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From India, an article on spam that misunderstands what PIPEDA is supposed to do about spam. The Hindu Business Line : They still get in...

Incident: Equifax admits that more than a thousand credit reports have been compromised

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In the last week, the Canadian media have been abuzz with news about a huge security breach on the part of Equifax that apparently allowed...
Monday, March 15, 2004

Letter to BC and Alberta Information and Privacy Commissioners - Privacy Commissioner of Canada

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Residents of British Columbia and Alberta are caught in a state of jurisdictional overlap with respect to privacy laws. PIPEDA applies to co...